Retail Management

Name of the Faculty :

Discipline : MBA

Semester : III Sem

Subject : RETAIL Mgt. (MBA/MM/215)

Lesson Plan Duration : (From July 2018 to Nov. 2018)

Work Load (Lecture / Practical) per week (In hours) : Lecture-04, Practicals-00

Week Theory
Lecture Day Topic

(Including Assignment Test)

1 1st Definition, Scope and Importance of Retailing
2nd Global scenario of retailing
3rd Trends in retailing
4th Understanding the retail consumers
2 1st Growth of organised retail in India
2nd Retail strategy
3rd Ethical issues in retailing
4th Assignment
3 1st Test
2nd Retail formats
3rd Retail store location and site selection
4th Use of consumer behaviour studies
4 1st Retail store planning
2nd Design and layout
3rd Retail management information systems:
4th Retail technology and automation
5 1st Role of retail technology in store operating processes
2nd Customer relationship management in retailing
3rd Assignment
4th Test
6 1st Basics of retail merchandising (Buying Function, Markups
2nd and markdowns in merchandise management,
3rd Shrinkage in retail merchandise management)
4th Visual merchandising and displays,
7 1st Display strategies, franchising in retailing,
2nd Retail marketing and advertising,
3rd Role of personnel selling in retailing
4th Assignment
8 1st Test
2nd Retail store operations
3rd Servicing the retail customers
4th Retail human resource management
9 1st Supply chain management in retailing
2nd Retail research, retail audit
3rd Online retailing,
4th Future of Retailing,
10 1st Financial aspects of retail management.
2nd Assignment
3rd Test